Policy

CCTDCOAL.com recognizes the fundamental importance of privacy, security and data protection to our customers and partners worldwide. As a global organization, with legal entities, business processes, management structures and technical systems that cross international borders, we strive to provide information protection across all of our operations and deploy consistent, rigorous policies and procedures.
The purpose of this Privacy Policy is to provide you with transparency of our processing operations, and it is designed to help you understand how we use and safeguard the Personal Information we hold about you, including information that may be collected from your online activity with us. This Privacy Policy also informs you about your rights in relation to our Processing of your Personal Information.
Defined terms used in this Privacy Policy are set out in the Definitions section below.
Use the drop down tabs below to learn more about specific elements of our Privacy Policy.
We collect Personal Information:
1. Through our website, desktop applications, or any other CCTDCOAL.com tool or delivery platform through which we make our content available;
2. As a result of your subscribing to or contracting for our services;
3. As a result of your attendance at our conferences, webinars and other events, or at events not organized by us where you interact with our staff;
4. When you communicate with our staff, including, for example, through instant messaging applications and email;
5. When you visit our premises and your Personal Information is recorded for building security purposes; and/or
6. Through our own research, through our partnerships and from third parties that provide it to us (e.g., your employer, where appropriate in the context of providing services; credit reference agencies to the extent necessary to detect and prevent fraud; law enforcement authorities to the extent necessary to investigate actual or suspected criminal activity).
The categories of Personal Information we Process are as follows:
1. Personal and business contact information, such as name, address, telephone number and email address;
2. Business contact data such as your employer’s name, your employer’s address, your role, your business telephone number and your business email address;
3. Financial information, such as your credit/debit card number or other billing information;
4. Information necessary for providing services to you, such as user IDs and passwords, product and service preferences and contact preferences;
5. Geo-location data such as your IP address or physical location;
6. Details of the services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those services and to respond to your enquiries;
7. Any additional information relating to you that you provide to us directly through CCTDCOAL.com;
8. Information you provide to us through our customer surveys.

How we protect your Personal Information:

We employ physical, electronic and managerial control procedures to safeguard and help prevent unauthorized access to your information. We choose these safeguards based on the sensitivity of the information that we collect, process and store the current state of technology. Our outsourced service providers who support our operations are also vetted to ensure that they too have the appropriate organizational and technical measures in place to protect your Personal Information. You can request a copy of our technical and organizational measures by using the contact information on the first page of this Privacy Policy.

Links to other websites:

CCTDCOAL.com may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Emails and information delivery:

1.We would send emails, news and notifications to you when you use the service of the website. Please unsubscribe according to the relevant instruction of the website if you hope to stop receiving these emails.
2. We will send service related notifications when necessary if any of the services are interrupted due to system maintenance or other force majeure.
This Privacy Policy applies to all CCTDCOAL.com, each of which acts as a Controller for the purposes of this Privacy Policy. We will update this Privacy Policy from time to time in response to changing legal, regulatory or operational requirements.